Our process
Step 1
Formally instruct us
If you're buying or selling, we must check your identity and ensure you have completed the necessary forms before we can get started.
Step 2
Contract pack issued/received
For sales, we send a contract pack to your buyer. For purchases, we will chase the seller to send us the contract pack .
Step 3
Enquiries and searches
For sales, we respond to enquiries raised by your buyer’s lawyer within 5 days of receiving them. For purchases, we carry out searches and raise enquiries with the seller’s lawyers.
For purchases, we produce a report for your property and for your mortgage (if you are getting one).
Step 5
Exchange contracts
When everyone is happy with all aspects of the transaction, we exchange contracts. For sales, we chase your buyer’s lawyer to send through the deposit and for purchases we send the deposit to the seller’s lawyer.
Step 6
Completions and payments
On completion, for sales, once we have received the money from your buyer’s lawyer, we pay off any mortgages and return the remainder to you. On purchases, we send both your payment and your mortgage money (if you are getting one) to the seller’s lawyer.
Step 7
Property registration
Finally, for purchases, we register the property with Land Registry and ensure that the Stamp Duty Land Tax is paid.
The Government provides useful information regarding buying and selling your home.
Learn more here.
