Ashley Melck
Account Manager
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With dedicated account managers, comprehensive support, and innovative Agent Portal, we help you deliver a seamless, reliable experience for your clients at every stage of the process. The portal provides real-time updates, allowing you to track case progress as it happens, with full visibility and regular summaries so you're always informed and in control. Access the Portal below, or get in touch to begin working with us.
Every lawyer is supported by an assistant, so there's always someone available who knows your case, and we have dedicated Account Managers on hand to answer questions and guide you through the process before instruction.
Client Services administrators streamline onboarding and ensure all paperwork is complete from the start.
Our Agent and Client portals gives you access to real-time progression updates, plus clear weekly summaries to keep everyone informed.
Transparent, flat-rate fixed fees on all transactions - no surprises.
"Their customer portal is excellent in keeping you informed as to progress and next scheduled action. If I needed to speak to someone they were quick to react and provide required advice and reassurance."
Mikael Rahman, The Partnership customer
Conveyancing Conversations
At The Partnership, we offer free Insights Sessions for estate agents — a practical overview of the conveyancing process, what happens behind the scenes, and how we can work together to keep deals moving. If you and your team are interested, just get in touch.
Get in touchMeet the Sales & Services Team
Ashley Melck
Account Manager
Dylan Hunt
Account Manager
Kelly Terink
Sales Manager
Luke Stent
Account Manager
Lydia Harris
Account Manager
Marianne Haddad
Senior Account Manager
Matt Fenn
Sales Director
Phil Trollen
Senior Account Manager